Police Department
Chief Jason Parker
Emergency: call 911. Non-emergency: contact City Hall at (903) 895-4466.
Patrol, traffic safety, and community policing for New London residents.
Fire Department
Chief Curtis Riley
Emergency: call 911. Fire protection, first response and burn-ban guidance. Check Rusk County burn-ban status before outdoor burning.
Public Works
Director James Boggus · (903) 987-0292
Water and sewer systems, streets, drainage and right-of-way maintenance. Report an issue.
City Secretary & Municipal Court
City Secretary Vicki Gerhardt
Records, elections, open records requests, permits and utility accounts. Municipal court questions (citations, fines) can be directed to City Hall.